"We attended a 50th wedding anniversary dinner you catered on Saturday, July 11th at your resturant. We live in Atco, New Jersey. I just wanted to drop a note to thank you for the most perfect dinner!!! The customer service was out of this world! We didn't have to ask for a thing as the sodas were topped off whenever they were getting low, as well as the water. Extra napkins were placed up and down the tables. The baskets of bread were replaced whenever they were empty, and, the food was exceptional! You even made a dish for my mother that you didn't have on the menu!!! She ate the whole thing while making yummy noises the whole time!!! All the staff members should get a huge, but gentle, pat on the back for one week straight! Big smiles and eager to please throughtout the whole stay.
A Big Thumbs up to Muriale's!!! While staying in West Virginia, for now on, Muriale's will be the place we come to fill our tummies. I will also make sure anyone we know who is traveling to West Virginia all about Muriale's and how it will be a must have while vacationing there!!! If 5 stars is a perfect score for a rating, I give Muriale's 10 stars!"
Lisa and Jeff Long, Mary Headley, Marilyn LaVala
"I am pretty excited. My wife wanted our family to go to Pizza Hut last night. I ate my lunch pretty late, so I didn't feel like going out, but she convinced me that life might be torture if I opted out. Here we go, begrudgingly, to a restaurant that I don't even like. On the way, I closed her into Murials instead of the Grease pit. It was a compromise with the kids, but Rocco serves pizza. When I entered the restaurant, it looked clean, had great atmosphere, and we were greeted warmly.-Not in 2 minutes, but immediately. A greeter took us to a nice table, and slid my wife's chair in for her. Our server was at the table within 3 minutes for our drink order, and they were delivered post haste with a basket of warm bread and real butter. Our waiter talked to my children like he had known them their entire life! Remembered their names, and recounted previous visits that our family hade made to murials. He gave us superb service throughout the evening. Also throughout the evening, I noticed Rocco coming into our dining room, and standing in the corner watching the goings on. He directed things like it was an orchestra. He smiled often, and pleasantly made sure that a good experience was delivered to each patron. The chef came out and asked of the quality and preparation of our food. When we were finished, we left feeling relaxed, and comfortable. That can't often be said when you take 3 children to a decent restaurant. The waiter kept them involved and made it possible for us to enjoy our dinner. I asked the waiter if Rocco was difficult to work for, as I had heard he could be a bear. The waiter said some would say yes, but most would say no. He went on to explain that Rocco's name was on that sign out front, and he personally wants to deliver excellence to every customer. He said if your goals are in line with Rocco's, then everyone is striving to do the same thing, and it goes well. If your goals aren't in line with Rocco's, you don't work there, as it would be counter-productive. Nothing personal, you just don't work there anymore."
Mike Shaver, Sales Manager - Middletown Tractors
"... here it is in a nutshell…..I’m never disappointed when Muriale’s caters.
Rocco, the food was great as well as plentiful on Saturday, and I can never say enough about your staff. They are always pleasant, helpful and calm under all circumstances. And whether you know it or not, that’s a direct reflection on you. Without good leadership and training, nothing works well!
The kids loved it and told me it was everything they had dreamed about. I had numerous people comment to me the day of the event as well as via phone the next day that they thought the food and service were outstanding."
Pam Bossio - Greer Industries
"Great food, great service, great people. Thank you Rocco for your friendship"
Congressman Alan Mollohan
"Thank you & your staff for doing such an amazing job catering our wedding. Everything ran so smooth and perfect and the food was out of this world. Thank you for making our reception unforgettable."
Tyler Cary
"Nationwide Insurance sincerely thanks you and all who participated for the tremendous work and effort that was put forth for the event. Personally, you made my job much easier and enjoyable. Your array of delicious food was undeniably the best we have experienced in our skybox and the service you folks provided made me proud to have Muriales with us during the event."
Robin Corsini, WV Sales Manager - Nationwide Insurance Coverage
"It was great to see you and to dine at Muriales. As you know, Muriales is my favorite restaurant in the state. A trip back home would not be complete without a meal at Muriales."
Chris Wallace - General Manager of the Memphis Grizzlies
"The Republican Executive Committee wishes to express its appreciation for the wonderful service and elegant surroundings of your restaurant/banquet center for our dinner on November 1, 2007. It certainly made Fairmont look good for our out-of-town guests (about a third of those present)."
Andrew Sabak, Chairman - Marion County Republican Executive Committee
"Greer Industries, Inc. and it's divisions has used Muriale's Restaurant to cater events from the less formal company picnic to the more elaborate and formal sit-down dinner in the ballroom at the Greer Mansion, and no matter the event or the occasion, your team excels in food quality, in service and in presentation. Working with you and your staff is effortless for us and allows us to partake in our entertainment of employees, customers and friends worry free. Truly, the professionalism of your staff speaks for itself."
John Raese, CEO - Greer Industries, Inc.
"Thank you for helping make Homecoming 2007 a huge success."
Devanna Corley, FSU Alumni Director
"Thank you so much for your dedication during the week of the tournament. I have received fantastic praise from all of our sponsors about your helpful staff and the quality of the catered food in the skyboxes and in the National Mining Associations Halfway House."
Tim McNeely, Exec. Tournament Director/President - McNeely Sports
"I wanted to thank you again for the wonderful service and fantastic food at the 2007 National Mining Association's Pete Dye Classic. Each of our sponsors were extremely pleased with the choice of fare and commented on the quality of both presentation and service multiple times. The general consensus is that this is the best year we have enjoyed as sponsors of this tour and much can be attributed to Muriales for that designation."
Brian Kelley, Director of Grassroots & Constituent Services
National Mining Association
"The Marion County Reading Council would like to extend deepest appreciation to you and your wait staff for providing our organization with a professional environment in which to hold our monthly meetings. We continue to be impressed with the professionalism, food, service, and environment that you have provided to our non-profit organization."
Kristie Latocha, President - Marion County Reading Council
"Thank you and your staff for an outstanding day for our program. The CPA's and attorneys that attended the program were very complimentary to Muriales. They appreciated the attention to detail the staff paid to them as well as the courteous and professional demeanor of the servers. As always, the buffet was outstanding. Many remarked on the presentation of the food and how nicely it was done. We have come to expect the best from you and you never disappoint us. You continue to under promise and over deliver. Thanks for making us look good!"
Tom Kliethermes, Edward Jones Investments
"I want to express to you my sincere appreciation for your special attention in hosting the private dinner party for President Bradley and Fairmont State's honored guests during Homecoming weekend. Rocco you are a masterful chef and consummate host who leads a dedicated and gracious staff. Together, these qualities make Muriale's a destination location in North Central West Virginia. The delectable italian cuisine, complimented by a superb wine selection and the ambience of a truly fine restaurant, yields a supreme dining experience."
K. Jean Ahwesh, Executive Director - Fairmont State Foundation, Inc.
